|1. Scope||7. International transfers|
|2. Information we collect||8. Third party websites and links|
|3. Use of personal information||9. Our commitment to security|
|4. Disclosure of personal information|
|5. Cookies and similar devices|
|6. Direct marketing|
- mobile apps (“Apps”) and social media properties
- events, marketing and business development activities
- business communications and other online and offline business interactions
- legal and professional services
2. Information we collect
We may collect information directly, as well as from third parties or automatically related to the use of our Sites and Services.
- Information collected directly
We may collect personal information about you—such as your name, address, telephone number, fax number, e-mail address, etc.—directly from you. For example, personal information may be collected when you fill out a ‘Facebook Form’ form, sign up for our mailing lists, register for events we host or sponsor, submit information as part of certain online services, post comments on our blogs, or otherwise provide us personal information through the Sites and Services. Generally, the information we collect includes your:
- Name, company name
- Contact details.
- Information provided in conjunction with our Client Services.
- Other information related to your request or inquiry, or that you provide when you communicate, engage or otherwise interact with us or the Services.
- Automatically-collected information
- Information received from third parties
We may collect or receive information about individuals from service providers, and other third parties, such as our clients, representatives and professional advisers, content providers, government authorities and public sources and records.
3. Use of personal information
We use the personal information we collect in order to respond to your request or inquiry and in the ordinary course of conducting our business. Generally, we use the personal information that we collect as follows:
- Providing support and services
To operate our Sites, provide our Services, communicate with you about your use of the Sites or Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar service and support purposes.
- Responding to your requests
To respond to your inquiries, fulfill your orders and requests, and otherwise consider or process your request.
To tailor content we may send or display to you, including to offer location customization and personalized help and instructions on our Sites and Apps, and to otherwise personalize your experiences.
- Newsletters, mailing lists and direct marketing
For direct marketing purposes, including to send you newsletters, client alerts, and information we think may interest you. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them.
- Analytics and improvement
To better understand how users access and use our Sites and other Services and for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop services and features.
- Protect legal rights and prevent misuse
- Comply with legal and ethical obligations
In order to respond to legal process (eg, court orders, subpoenas or warrants) or regulator investigations and inquiries, or where otherwise required by law or our legal, regulatory or ethical obligations.
- General business operations
Where necessary, for the administration of our general business, accounting, recordkeeping, audit, compliance and legal functions.
- Anonymous and de-identified information
We create and use anonymous and de-identified information to assess, improve and develop our business, products and services, and for similar research and analytics purposes.
4. Disclosure of personal information
Crossroads Family Law, PLLC is law firm and any information that we collect or that you provide to us may be shared and processed by any Crossroads Family Law, PLLC practicing entity. We will not rent or sell your personal information, nor will we share it with third parties, outside of DLA Piper, for their own marketing purposes.
We may share personal information with the following categories of third parties:
- Third-party service providers that provide services to us or to whom we outsource certain services, such as data hosting or software or technology services.
- Our professional advisers, such as lawyers and accountants.
- Government and/or regulatory authorities.
- Professional indemnity insurers.
- Regulators, tax authorities and/or corporate registries.
In addition, we may disclose personal information to other third parties under the following circumstances:
- Business transfers
As part of any actual or potential merger, sale and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.
- Comply with law, legal process and ethical obligations
To comply with the law and our ethical obligations, or respond to legal process or regulator investigations and inquiries, or where otherwise required by law or our ethical obligations. For example, we may disclose information in response to subpoenas, court orders and/or other lawful requests by regulators and/or law enforcement, including responding to national security or law enforcement disclosure requirements.
- Performance of legal services
To the extent required or necessary for our provision of legal services. For example, to our clients, with respect to the relevant legal services we provide to them, or to respond to other parties in legal matters for which we have been engaged as legal counsel.
- Protect and defend rights
Where we believe it necessary to respond to claims asserted against us, enforce or administer our agreements and terms, or for fraud prevention, risk assessment and investigation, and to protect and defend the rights, property or safety of DLA Piper, our clients and customers, or others.
We may also share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
5. Cookies and similar devices
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Sites, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
- Clear GIFs, pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our services to, among other things, track the activities of users of our services, help us manage content, and compile statistics about usage of our services. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, to identify when our emails are viewed, and to track whether our emails are forwarded.
- Log files
Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically and stored in log files.
- Third–party analytics
6. Direct marketing
As noted, we may send periodic promotional emails to you, and where required by law, we will obtain your consent to do so. You may opt out of such communications at any time by following the opt-out instructions contained in the email or email us. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any services you have requested or received from us.
7. International transfers
Crossroads Family Law is not is a global law firm; when you submit personal information to us, or when others provide personal information to us, we will receive it and process it in the United States,, or where we have service providers. In order to provide services, we also may need to transfer your personal information to locations in other jurisdictions, none of which are international.
8. Third-party websites and links
Our Sites may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
9. Our commitment to security
We employ security measures to prevent unauthorized access to information that we collect online. However, we cannot guarantee the security of your personal information.